Last updated: July 2025

About Pre-Orders

Pre-orders allow you to reserve upcoming sealed case releases before they become available. At Pull Nation, we apply the same standards to pre-orders as we do to all in-stock purchases.

Payment

Full payment is collected at the time you place your pre-order.

Processing and Shipping

Once a pre-ordered item is received by us and ready to dispatch, it enters our standard fulfillment process:

Processing time: 1–3 business days from the date we receive the product.
Shipping time: 3–7 business days after dispatch.

You will receive a shipping confirmation email with tracking information as soon as your pre-order ships.

Cancellations

You may cancel a pre-order and receive a full refund at any time before the item has shipped. Once a pre-order has been dispatched, our standard Refund Policy applies.

Release Date Changes

If a publisher or supplier delays a release, we will notify you by email as soon as we are informed. You may cancel your pre-order for a full refund at any point before shipment.

Quantity Limits

Pull Nation reserves the right to limit pre-order quantities per customer per product to ensure fair access to limited and high-demand releases.

Contact Us

Email: support@pullnation.shop
Address: 2474 Jefferson Hwy, Waynesboro, VA 22980